Questions agents ask us.

Paste your listing link and confirm the details we read, and we do the rest. No link? Property type, location, size, bedrooms, price, key features and a few photos. Short typed notes are fine. The order form builds the message for you.

Send one of your real, live listings (a link, photos or the details). You get the full Signature pack back, with a small Konjo Listings mark: edited photos, listing copy, reels, tour video, brochure, flyer, social set, property website and seller dashboard. It comes back the same day if your photos and key facts arrive by 2 pm Pacific (5 pm Eastern), Monday–Friday, otherwise by the next business day. One per agent. No card, no contract.

Yes. New clients fill in a short onboarding form (tone, words you love or hate, signature). We save it and use it on every listing.

Yes, free. Pick the announcement look on the order form or your upload page. Elegant matches your style. Bold puts Just Listed, Open House or Just Sold in a big headline on a colour banner (your brand colour when you give one), on the posts and stories, the status reel, the postcard fronts and the door sign. Your brochure and property website keep your style. We remember your choice for next time. See both looks.

Yes. Everything we write, edit and check is done remotely for agents anywhere in the USA. In-person services, meaning listing photo shoots and proof visits, are Seattle area only for now.

We also work with agents in the UK, Dubai, Saudi Arabia, India, the EU, Kenya and Nigeria. Prices are in US dollars, and same-day timing runs on US Pacific time. Somewhere else? Ask us first, because we may only be able to apply general rules, and you check local requirements before posting.

Yes. We write launch kits for new projects and monthly progress reports with a short video for off-plan buyers. See the developer section for a sample.

Same day: complete orders received by 2 pm Pacific (5 pm Eastern), Monday–Friday are delivered by 9 pm Pacific the same day. Later orders are delivered by the next business day. Need it faster? Rush delivers within 3 business hours of a complete order (+$75), and the Lookbook comes within 4 business hours.

Every pack includes 2 rounds of changes within 7 days of delivery (the Lookbook: 3 rounds within 14 days; your free sample: 1 round); fixes to our own mistakes are always free. A round is everything you ask us to change before we send the updated version back, in one message or several. Tell us what to change and we fix it quickly. An extra round, or changes after that window, is $35, and we always confirm with you before charging. Your order page shows how many rounds you have left.

Same day, or that pack is free. If your order was complete (photos and key facts) by 2 pm Pacific (5 pm Eastern), Monday–Friday and we miss 9 pm Pacific that day, that pack is free, whether you paid for it or used a credit. The clock pauses only while we wait for an answer from you. Miss a rush deadline and we refund the rush fee too.

English, Amharic (አማርኛ), Spanish, Chinese, Arabic, Russian, Hindi, Portuguese, French, German and Italian. Amharic is checked by a native speaker. The other languages are AI translations: we check every name, number and fact before delivery. Need a native-speaker check in another language? Ask us first.

Yes. We describe the property and location features, never who should or should not live there. We avoid words that could exclude people based on race, religion, gender, family status, disability or similar.

Yes, and we will use them. But WhatsApp shrinks normal photos and videos, so they can look soft on the MLS. For the best result use the private upload link we send you (it keeps full quality), paste a Google Drive, Dropbox or photographer link, or send the photos on WhatsApp as a Document instead of as photos. See how WhatsApp ordering works.

Yes. Paste the link to your listing on your brokerage website or an MLS share link, confirm the details we read, and we do the rest, so you don't have to type them again. We read brokerage and MLS pages where the site allows it. Zillow, Redfin and Realtor.com links are kept for reference only, because their terms don't allow us to open them: please check the details we send back, or send a screenshot of the listing or the MLS PDF. We only use photos from your page after you confirm it is your own listing.

For homes in King, Snohomish and Pierce counties we also check the key facts (living area, bedrooms, year built, lot size, flood zone) against county records and tell you if anything differs before you approve. It is checked against county records, not a guarantee: records can be out of date.

Honest clean-up only, included with every pack: we turn sideways photos the right way, straighten tilted lines, correct brightness and colour, sharpen, resize for your MLS, Zillow and social media, and remove hidden location data from the files. Videos are turned the right way, cleaned up, given even sound and also cut to a vertical version for Reels and Status.

We never remove or add objects, swap skies or lawns, or hide defects. MLS rules and Zillow generally expect altered photos to be disclosed, so anything beyond clean-up (like virtual staging) is a separate service, only done if you ask, and clearly labelled.

Your uploads are removed from our online inbox as soon as we have copied them to our work computer. Everything left online (messages, delivery links and files) is deleted automatically after 30 days. Ask any time and we delete our working copies too. Reply STOP on WhatsApp and we stop messaging you.

Yes, AI helps with the first draft so we can be fast and affordable. Then a human edits every listing, checks every fact against what you sent, and fixes tone. Nothing goes out unchecked.

Your property details, photos and client information are only used to create your content and are never shared with other agents. We use a business AI service whose terms say customer data is not used to train its models. Ask any time and we delete your files.

Single packs are paid upfront. Signature credits are paid once, last 12 months and can be shared by everyone on your team account. Prices are in US dollars, + tax where applicable. Payment details are shared when we confirm your order.

No. You pay per listing, or buy Signature credits ahead (5 for $999, 10 for $1,790, 25 for $3,975). Nothing renews, so there is nothing to pause or cancel.

Yes. A status update (Just Sold, Price Improved or Back on Market) refreshes the post and story, a 15-sec reel, a postcard design, the flyer and the property website. It is $49. The first update for a listing is included with Signature and Lookbook: pick the update on the order form with the same email and address, and we check and confirm it on your invoice.

Tell an agent about us. When they place their first paid order and mention your name, you get $50 off your next pack. There is no limit.

We send your seller a one-page prep checklist when the shoot is booked. In short: clear kitchen and bathroom counters, all lights on and blinds open, beds made, cars out of the driveway, bins, pet bowls and personal photos put away, toilet lids down, and the lawn mowed if possible. Pets and people out of the rooms while we shoot. Allow 45-120 minutes depending on home size (see the photo packages).

Interiors are shot with our own lighting, so light rain is fine. If heavy rain or snow would spoil the outside, you choose: we reschedule free, or we shoot the interiors now and come back for the front on a dry day at no extra charge. Grey skies can be replaced with a natural blue sky in editing if you want it, and we label that photo as edited, as MLS rules require. Twilight shoots move to the next suitable evening.

They are estimates. By default the drive times come from free OpenStreetMap routing: the typical drive time without traffic, plus bike and walk times. Rush-hour drive times and transit times are available on request, because they need a paid map service. Every commute map is checked by a person before delivery, and each column says what kind of time it shows. Actual times vary with traffic, weather and time of day.

Add the showing window the listing agent confirmed next to each home, for example 10:30-11:00. We plan the order so every showing starts and ends inside its window, with drive time and a few minutes for parking between homes, and waiting where a window opens later. If a window can’t be met, we tell you before the tour, not on the day. A person checks the schedule, and you confirm the times with the listing agents.