Terms

Last updated November 4, 2026

The service

Konjo Listings prepares listing marketing and related records for you. AI helps with drafts and a person checks the work. You approve everything, and you decide what gets posted or sent.

Your responsibilities

• You make sure the facts you give us are accurate and that you may use the photos and details you send.
• You stay responsible for the final listing, including licence, brokerage and MLS requirements where you sell.
• You check local rules before posting. Outside the markets listed on our services page, we may only be able to apply general rules.

Not legal or professional advice

Our checks, notices, document reads, reports and records are not legal, valuation, financial or survey advice. Have a qualified professional review anything you rely on for those purposes.

Prices and payment

Prices are in US dollars, plus sales tax where applicable. Single packs are paid upfront. Signature credits are paid once and last 12 months from purchase. A Lookbook needs 20 or more photos; with fewer we deliver Signature and charge the Signature price. We confirm the price before starting work. Always check payment details directly with us.

Delivery and changes

• Complete orders received by 2 pm Pacific (5 pm Eastern), Monday–Friday, are delivered the same day by 9 pm Pacific. Later orders are delivered by the next business day.
• If your order was complete and we miss that deadline, that pack is free. The clock pauses while we wait for an answer from you.
• You get 2 rounds of changes per pack, requested within 7 days (Lookbook: 3 rounds within 14 days).

In-person services

Photo shoots and proof visits are available in the Seattle area only. A travel fee may apply outside our core area, and we show it before you book. Late-cancellation and weather terms are on the photos page and in the FAQ.

Contract and credits

There is no contract and nothing renews. Signature credits can be used by anyone on your team account and expire 12 months after purchase.

Your content

Your listings stay yours, and you may use what we make for you for your listings and business. We may only show your work as a sample with your permission.

Limits on our liability

To the extent the law allows, our total liability for a job is limited to what you paid for that job, and we aren't liable for indirect losses such as a lost sale. Nothing here limits rights the law doesn't allow us to limit.

Governing law

These terms are governed by the laws of Washington State, USA, unless the law where you live requires otherwise.

Changes

We may update these terms. The version on this page when you order applies to that order.